May 25, 2022

go health

S.F.’s In-N-Out is again under health department investigation after an indoor dining complaint

San Francisco’s sole In-N-Out is under investigation again after reports that diners have been allowed to eat inside — which would be a violation of a health department directive to stay closed indoors until the restaurant agrees to check customers’ vaccine cards.

The San Francisco Department of Public Health is investigating In-N-Out at Fisherman’s Wharf after receiving a complaint that the restaurant was letting customers eat inside, despite being permitted only for takeout and outdoor dining following violations of the city’s indoor vaccine mandate. Eater SF first reported the investigation, which was confirmed by the health department.

In-N-Out did not respond to a question about whether people have been allowed to eat indoors at the San Francisco location. Spokesperson Kathleen Luppi said all orders are being packaged for takeout there and signs have been posted at the doors and at every table to communicate that the restaurant is closed for indoor dining. The restaurant has not been cited, she said, for serving people indoors.

The popular burger chain drew national attention — both condemnation and praise, including the latter from former vice president Mike Pence — for defying San Francisco’s vaccine requirement for indoor dining, which the company called “unreasonable, invasive, and unsafe.” The health department shut the Jefferson Street restaurant down for several days on Oct. 14 after issuing repeated warnings for not checking customers vaccine cards. It reopened last week, In-N-Out said at the time, for takeout and outdoor dining only.